Loyalty Campaigns Consultant, Birmingham
It is seven times more expensive to gain a new client than to retain one. Loyal clients in general won’t ‘shop around’, won’t be unreasonable with price negotiations and will pay invoices on time.
Client loyalty campaigns are essentially about keeping in regular contact with you clients. Understanding your clients’ needs and being able to tailor campaigns to meet their needs will encourage your clients to buy more and more often.
I can help you design, build and execute ‘Reward’ and ‘Recognition’ campaigns and provide ideas on when, how and why your clients should be contacted.
I can help with:
Customer referral initiatives
Associate business referral initiatives
Adding value techniques
Corporate entertaining